63 Dickmans Road, Colombo 5 T:011 255 5517
Customer Terms of Use
Thank you for choosing Jasmine Song!
Before using our services, please carefully review these Terms of Use. These terms are important and contain legal disclosures that affect the relationship between you and Jasmine Song (“Jasmine Song,” “we,” “our,” or “us”) and your use of Jasmine Song’s website, mobile application, and services (collectively, the “Site”). These Terms of Use constitute a legal agreement between you and us regarding your use of the Site. By using our Site, you acknowledge that you have read and understood these terms, agree to the Terms of Use, and have the legal capacity to be bound by its terms. Our Site is available to persons over 18 years old.
1. USING JASMINE SONG’S SITE
You may access the restaurants’ menus and offerings, and place orders as a Guest or through your social media account(s). We collect certain information from you when you place an order through the Site, including, but not limited to, your name, address, phone number, email address, or payment information. Additionally, if you login through your social media account(s), you understand that content that you have provided to and stored in your social media account may become available to us and consent to us having this information. By placing an order through the Site, you consent to us collecting your personal information and keeping it for as long as we deem necessary. You agree that the information you provide is true, accurate, and up-to-date, including all payment information.
Jasmine Song also partners with delivery service providers to deliver orders to you (when available and selected by you). Jasmine Song may share certain information you provide to us with the delivery service providers to complete the delivery of your order. The delivery service providers are independent contractors who are not employed by Jasmine Song. Each delivery service provider controls the means and method in which its workers deliver orders. Your use of delivery service providers may be subject to the company’s terms of use. Please review the applicable delivery service provider’s terms for more information. Jasmine Song is not responsible for the services, acts, omissions, or representations of the delivery service providers.
2. PAYMENT
You pay for order(s) placed through the Site. When you place an order, you agree that we may immediately charge your credit card, or other financial account. You agree that all information you submit when you place an order will be true, accurate, current, and complete. If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend, terminate, or refuse current or future use of the Site.
All payments are non-refundable and final, unless we determine, in our sole discretion, an error was made in your order due to no fault of your own. If we determine an error was made, we may issue a refund or a Jasmine Song credit. If you have any questions regarding charges relating to your order, please contact us at inquiry@jasminesong.com.
3. JASMINE SONG’S INTELLECTUAL PROPERTY
The Site contains materials, such as software, code, text, graphics, images, and other materials (collectively, the “Materials”) owned by us. The Site and Materials are protected under applicable intellectual property laws and other jurisdictions, including, but not limited to, trademark, copyright, patent, and trade secrets. Provided you are eligible to use the Site and you comply with these Terms of Use, you are granted a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the Site for your personal, non-commercial use.
4. YOUR OBLIGATIONS
By using our Site, you agree:
5. COMMUNICATIONS WITH JASMINE SONG
We and our delivery service providers may communicate with you regarding your use of the Site or delivery of orders. By using our Site, you consent to receiving communications from Jasmine Song, including phone calls, faxes, emails, SMS and MMS text messages, messages through electronic apps or platforms, and any other communications made by and on behalf of Jasmine Song that may relate to the Site, your order, delivery of your order (if applicable), or these Terms of Use.
You are also encouraged to contact us with any questions or feedback. Please do not send us any confidential information. If you contact us, you grant us a royalty-free, irrevocable, non-exclusive license to use any information you send us, whether feedback, questions, or other communication, for any purpose whatsoever, without contribution or compensation to you, that is not protected under intellectual property law or otherwise protected.
6. REVIEWS AND RATINGS
You may have the ability on the Site to leave reviews or ratings. Your reviews or ratings are subject to these Terms of Use. When posting a review, the following terms apply: (1) you had first-hand experience with the restaurant being reviewed within 10 days of your review; (2) you are not affiliated with competitors of the restaurant; and (3) your post complies with these Terms of Use. You consent to Jasmine Song using your review(s) or rating(s) in connections with the Site and its services without notification or approval from you, and without contribution or compensation to you. We may remove any rating or review without notice if we determine the review or rating is false or misleading. We do not assume liability for any review or for any claims, liabilities, or losses resulting from any review.
7. TERMS FOR MOBILE APPLICATION USE
We make our services available via our mobile application. We grant you a revocable, non-exclusive, non-transferable right to install and use the mobile application on mobile devices owned or controlled by you. Your use of the mobile application must comply with these Terms of Use. All rights, title, and interest in the mobile application is maintained by us and any third-party code provider. We retain and reserve all rights in the mobile application not expressly granted herein. You agree to comply with all applicable laws relating to use of the mobile application.
You may use the mobile application on an Apple iOS or Android operating systems. As applicable, you use must comply with the Apple App Store or Google Play Store Terms of Service. Neither Apple nor Google is a party to these Terms of Use. Neither Apple nor Google is responsible for the mobile application, including maintenance, trouble-shooting, or any claims arising from your use of the mobile application. You understand and agree that Apple and Google are third-party beneficiaries of the mobile application section of these Terms of Use.
8. EXTERNAL WEBSITES
The Site may contain links to third-party websites ("External Websites"). These are provided as a convenience and is not an endorsement by us. We do not investigate, monitor, or verify the accuracy of the External Websites. We are not responsible for and do not assume any liability for any content on the External Websites. You access the External Websites at your own risk and understand these Terms of Use do not govern your use of the External Websites.
9. PRIVACY POLICY
Please review our Privacy Policy. By using the Site, you agree to be bound by our Privacy Policy, which is incorporated into these Terms of Use.
10. TERMINATION
These Terms of Use shall remain in full force and effect while you use the Site. We reserve the right, in our sole discretion, to terminate your use of the Site for any reason, including violation of these Terms of Use, fraudulent, criminal, or illegal behavior, or for no reason at all. We reserve the right to terminate your use of the Site without prior notice or liability. Our failure to exercise or enforce any right or provision of these Terms of Use shall not operate as a waiver of such right or provision.
11. DISCLAIMER
JASMINE SONG CANNOT GUARANTEE THE SITE WILL BE AVAILABLE AT ALL TIMES. YOU AGREE AND UNDERSTANDS THE SITE IS PROVIDED “AS IS” AND “AS AVAILABLE.” JASMINE SONG WILL NOT BE LIABLE TO YOU FOR DAMAGES RESULTING FROM THE FAILURE OF THE SITE.
12. LIMITATIONS OF LIABILITY
JASMINE SONG WILL NOT BE LIABLE TO YOU FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES OF ANY KIND ARISING OUT OF OR RELATED TO THESE TERMS OF USE OR YOUR USE OF THE SITE.
13. MISCELLANEOUS